WatchNext.app
Last updated: July 23, 2026
Quick answers about WatchNext, Premium, and where to get help.
For questions about the app, your library, Premium features, or account access, email us:
You can also ask for help, share feedback, or submit comments in our Discord community (sign in on Account to get the server invite).
To access member channels, join Discord, sign in here, then use Account → Connect Discord to link your WatchNext profile. Linking grants the Verified role and sets your server nickname from your display name.
Billing & payments are processed by Stripe. We do not store your full card number. Most payment, invoice, and subscription-management questions are handled in Stripe’s secure billing portal or by Stripe support — see the table below.
Privacy-specific requests (do-not-sell, data deletion, etc.) are covered on our Privacy policy page.
| Topic | Contact |
|---|---|
| Update card or payment method | Stripe — Account → Manage billing |
| Cancel or renew Premium | Stripe — billing portal (Premium stays active until period end) |
| Download invoices or receipts | Stripe — billing portal or email receipts from Stripe |
| Failed or declined charges | Stripe first; email us if Premium did not activate after a successful payment |
| Refund requests | Stripe / our Terms — subscriptions are non-refundable for partial periods |
| Disputed or unrecognized charges | Stripe or your bank; include Stripe receipt details if you contact us |
| Premium not unlocked after paying | WatchNext — tv@watchnext.app with the email on your account |
| Magic link / sign-in problems | WatchNext — tv@watchnext.app |
| Missing episodes, wrong show status, sync issues | WatchNext — tv@watchnext.app |
| Push notifications or email digest | WatchNext — check Account settings first, then email us |
WatchNext is a web app for tracking TV shows across streaming services — our core focus. Add shows to your library, mark episodes watched, see new and upcoming episodes, and find where to stream. You can also track movies in a simpler title-level library when you want one watchlist for both.
Yes — optionally. TV is the core product (New Episodes, Coming Soon, episode progress, digests). Movies are simpler: add a film, mark it watched or set a status, and see streaming providers. There are no episode-style alerts or push notifications for movies in the current release.
Yes. The free tier lets you track up to 50 TV shows and 50 movies — each type has its own 50-item cap, not a shared 50. Every new account also gets a 30-day Premium trial starting at first sign-in — no credit card required. During the trial you get unlimited tracking, calendar feeds, Wrapped stats, export, push alerts, and other Premium benefits. After 30 days you return to the free tier unless you subscribe.
Premium removes the caps permanently, removes ads, adds export, push alerts, series status notifications, personal TV calendar feeds, WatchNext Wrapped, and inactivity protection.
If you cancel Premium while you have more than 50 shows or 50 movies in your library, the over-cap titles stay in your library but become Archived — they appear faded with an "Archived" badge, stop generating episode alerts and emails, and don't count toward your active cap. Click an archived title to upgrade to Premium and restore it, or to remove it. Renewing Premium restores every archived title automatically.
Enter your email on the sign-in page. We send a one-time magic link — no password. The link expires in 15 minutes and works once. First-time sign-in creates your account automatically.
No. WatchNext runs in your browser at watchnext.app. You can install it as a PWA (Add to Home Screen) on mobile for an app-like experience and optional push notifications on supported devices.
When you are signed in, Discover suggests shows based on your library — by default, titles that other viewers track alongside yours. You can combine filters (hidden gems, highly rated, on my services, new episodes, coming soon, ended, and more) to narrow the list. Each card shows ratings and where to stream.
When you are signed in, the Trending page includes a Recommended for you section — shows that people who track the same titles as you also watch. These use the same taste-overlap logic as Discover’s default “For you” view.
On a Discover card (Add tab) or a Recommended for you row (Trending page), click the × button. That show will not appear in Discover or recommendations for 90 days. Dismissing does not remove anything from your library — it only hides the suggestion. After 90 days the show can be suggested again.
When you are signed in, open Streaming platforms in the app (or visit /platforms when signed out). The page lists streaming services WatchNext tracks. Below My Streaming Providers, each service has a card with a short description and a Visit button when a link is available.
At the top of the Streaming platforms tab, My Streaming Providers is your personal list of services you use. There are two areas:
There are no checkboxes — drag and drop is the only control. Changes save automatically when you move or reorder a card.
Each card in Enabled shows a small number in the upper-left corner (1 is highest priority). Drag cards within Enabled to reorder them. That order is saved and used across WatchNext when deciding which provider to highlight first.
When a title is available on one or more of your Enabled services, library and list cards prefer those provider pills instead of showing every service. Your priority order decides which enabled service appears first when several match. Opening a title’s details still shows the full TMDB provider list. If you have nothing enabled, WatchNext falls back to the default catalog order.
Some cards use affiliate links where WatchNext has a publisher relationship; others link to the service’s public website. When any affiliate links are present, a disclosure appears at the bottom of the Streaming platforms page.
Yes. On the Add TV / Movies tab, use the Import your watch history section:
Import respects your current plan limits. During your 30-day Premium trial, you can import unlimited titles; on the free tier, imports stop when you reach the 50-show cap.
New accounts receive a welcome message explaining your 30-day Premium trial, which starts automatically on first sign-in. You can jump straight to import or explore the app. The trial does not require a credit card — subscribe through Account only if you want Premium after the trial ends.
Premium subscribers get a Calendar tab with a month grid of episodes from shows you track — past and upcoming air dates for your library. Premieres, season premieres, and finales are labeled on the grid. Episodes you have already watched appear dimmed.
Yes — Premium includes private iCal (.ics) and RSS feed URLs for your personal calendar. Generate them from the Calendar tab. Treat these links like passwords: anyone with the URL can see your tracked air dates. You can rotate the feed token if a link is exposed.
No. Coming Soon (free) lists future episodes only. The Premium Calendar shows a full month view for your library, including premieres and finales, and supports external calendar subscriptions.
Wrapped is your year or month in TV — episodes watched, unique shows, active viewing days, ratings you gave, and your top shows and genres. Find it on the in-app Premium tab when you have Premium (including during the 30-day trial).
Your library syncs against TMDB on a daily schedule (7 AM Mountain by default). When TMDB lists an episode with an air date on or before today, it appears under New Episodes if you have not watched it yet.
TMDB provides a date, not a streaming release time. Netflix, Hulu, and others often drop episodes at a specific hour. An episode dated today may not be on your service until later — we label those as releasing today so you know to check back.
New Episodes lists unwatched episodes whose air date is today or earlier. Coming Soon lists episodes with a future air date. Dismiss or mark watched from New Episodes when you are done with an alert.
We show watch providers from TMDB for the streaming country saved on your Account page and refresh them during sync. Availability changes by region and platform — use show details as a guide, not a guarantee of where you can stream right now. To focus cards on services you use, set up My Streaming Providers on the Streaming platforms tab.
Free accounts with no activity for three months may be removed automatically during the daily sync. Premium subscribers are protected while their subscription is active. See our Privacy policy for details.
Unlimited tracked shows and movies, ad-free in-app experience, library export (CSV/JSON), browser push notifications, in-app alerts when a show ends or is cancelled, enhanced email digest content, inactivity protection, personal TV calendar with premiere/finale badges and private iCal/RSS feeds, and WatchNext Wrapped year/month stats. See the full list on Premium or in-app under the Premium tab.
Every new WatchNext account gets 30 days of Premium starting at first sign-in. No payment method is required. When the trial ends, your account returns to the free tier (50 shows + 50 movies) unless you subscribe. Trial access is offered once per account.
Sign in and open Account. Subscribe with Stripe Checkout, or use Manage billing to cancel, update payment, or download invoices. Cancellation stops future charges; Premium access continues until the end of the paid period. After cancellation, if you have more than 50 shows or 50 movies tracked, the over-cap titles are archived (not deleted) — they stay in your library marked "Archived" but become quiet (no alerts, no emails) and don't count toward your free cap. Renewing Premium auto-restores every archived title; otherwise you can click an archived title to remove it and free its slot.
Both are opt-in on your Account page. The morning digest sends at most one email per day when there is something new (or a Premium series status update). Push requires Premium, HTTPS, and a supported browser — enable it from Account after granting browser permission.
App, account, or Premium feature questions: tv@watchnext.app or our Discord community (sign in on Account to get the server invite).
Payment method, invoices, or subscription changes: use Manage billing on your Account page (powered by Stripe).
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